Frequently Asked Questions

FotoNow uses cutting edge deep learning, computer vision, fluid dynamics, and image processing technology to deliver above 99% accuracy for fault inspection and conformity of production.

I am interested in the FotoNow solution

General Questions

FotoNow is hardware-independent. What does it mean?

FotoNow is a software-based solution that requires product images for quality inspections. Being hardware-independent, FotoNow can process images taken with any camera device, like smartphone, industrial camera or reflex camera.

Which additional hardware besides a camera device must I have?

Generally, FotoNow solution is optimized to work with basic hardware set: camera device and the camera holder. If, based on your use case, additional hardware is required, our team assists you with the selection and installation.

Can I configure the application myself?

Our team prepares the ready-to-use app configuration for you based on your use case. After the implementation, no input from the customer side is needed to maintain the configuration.

Can Android phones be used?

In the current release, the solution is only available for iOS devices, but Android devices are on our product plan.

Can I use other camera devices like endoscopes, x-ray, etc.?

Yes, you can use any device providing the pictures you want to be analyzed. More about different camera device usage in our article:

Production environments often have many employees. What happens if they are visible in the image?

FotoNow is fully GDPR compliant. This means that people visible in the image are automatically made unrecognizable.

Do I need internet connection?

– Yes, if the app is running on the cloud.
– No if the app is running locally (most of uses cases).
– Else any connectivity to your local system is usually enough.
During set-up phase, internet connection is necessary.

Which functionalities can I expect from the most simple FotoNow module?

With FotoNow you can automatically take pictures and store them in a cloud. Thanks to our innovative and easy-to-use self-service option, anyone interested can train the photo trigger themselves. No previous IT knowledge is required. Automatic error detection is not included in this version.

What quality defects can FotoNow detect?

Generally anything within the camera’s field of view. From missing or incorrectly mounted parts, scratches, dents and gaps, to color differences. Dust detection in the run-up to painting processes is not a problem, nor is text recognition on components, for example to automatically detect approval- relevant information.

How small can a defect be to be recognized by FotoNow software?

A thumb rule is as follows: if this is on the picture, if you see it when you zoom as much as you can, then the software will detect it. And even a little more.

For which surfaces can FotoNow quality inspection be applied?

FotoNow is material agnostic. Our solution deals with most complex use cases, i.e. reflective materials, like metal, plastic, glass and mirror.

Can FotoNow inspect and recognize documents and text along with the inspected objects?

Text of any kind can be read with FotoNow and the information can be transmitted to connected systems. The customer requirements so far range from reading specific information on order sheets, to the recognition of texts and numbers on components of any kind and shape. For example, to automatically store approval-relevant information in databases due to the necessary documentation requirements.

Can the app read several matrix-/barcodes within one picture?

Yes. This is easy for our a.i.

Can FotoNow be used to do inspection of pre-painted surfaces, post painted surfaces, or metals surfaces?

Sure. Let us know your use case and needs.

Does it work black /white or in colour?

Both works, obviously you get the best out of FotoNow with colour and HD.

How does the software identify errors?

The deep learning algorithm learns patterns and from these learnt patterns FotoNow identifies errors.

Can FotoNow recognize a totally new fault?

Yes. It depends on what were the specs of model training in the beginning, but yes. It learns default patterns, and such can identify new occurrences. FotoNow also has anomaly detection as a recommendation engine to give recommendations about anomalous behavior to human and using human-in-loop principle; it can automatically learn new defects or changes in production line or new product variants.

Can it use anomaly detection to recommend new faults?

Yes. It depends on what were the specs of model training in the beginning, but generally yes. It learns default patterns, and such can identify totally new occurrences.

How small the production cycle can be feasible for the FotoNow software? 30 seconds, 1 seconds etc.?

What is critical is the way & time to retrieve the picture in a good quality. The algorithm itself will calculate way below 1sec.

How long is the setup and deployment process?

Deployment depends on the specific use-case. If there are cameras or smartphones available, we could get FotoNow up and running after one or two days, depending on the use case. Other use-cases were fully operational within one to two weeks.

What are the error notification options?

FotoNow sends notifications either by email to designated email addresses or as a push message directly to your mobile phone. On top of that, we’ve built-in support for 80+ industrial system connectors.

How easy to use is the application?

FotoNow is designed for people that do not have IT knowledge and can be easily operated by any employee. Nevertheless, you can request additional training from our team, or use the general documentation of your project to teach your colleague.

How can a new fault be added to the existing FotoNow software?

In a couple of clicks: take a picture, label the fault with our software, and send it to us. We need to train a new model and download the new model on your app.

Is it possible to connect the app solution and iPhone on the company´s own 5G net?

Sure. This is quick and efficient.

How is the application connected to the company's own database?

This is specific from company to company. We can implement all the usual interfaces (PLC, etc.)

Are the generated images usable for database analysis with Data Analysis applications?

They are ready for further use. With the software setup, you choose which metadata is documented (i.e. date, serial number, station, etc.) During the quality inspection process each part is labeled with metadata and is ready for export.

Where is the data stored and who is responsible?

This mostly depends on what has been agreed upon. But generally, data is stored in customer cloud and customer is owner and responsible. Cloud storage is in Europe.

Can customer use their own cloud?

For sure, customer cloud can be used for storage purpose and to run web servers (to ensure further internal use of FotoNow results, such as email push to employee etc…).
Customer cloud cannot be used to host the A.I.

How much storage is needed to store the images?

For data exchange we recommend 30GB and for storage approx. 100GB.

How long can the data be stored? Can it be stored for 7 years or longer?

Any specific storage plan can be agreed upon.

Who is the owner of the data?

Customer is owner of the data unless otherwise agreed.

Who is the owner of the trained model?

FotoNow is owner of the algorithm, but the trained model (and data) cannot be used for other customers.

Which notification channels are supported? Can it be connected to industrial manufacturing systems?

Yes, connectivity to PLC/SPS are usual, as well as any web servers running notification and scripts.

Can FotoNow do metrology, measurements?

Not in current release, but this is on our product milestone, and will be released in Q2-Q3 2022.

The company fears an insecure entry point for hackers. How do you solve this?

The app can work on local device edge: no connection means no insecure point!

Can FotoNow detect 3D defects?

Generally, yes. Let us know your use case to assess together if the situation is suitable for 3D defects, not in current release, but this is on our product milestone, and will be released in Q2-Q3 2022.

What industries does FotoNow solution support?

This is a generalist software, dedicated to picture analysis. It can support multiple spectrums of photography, and we’re planning to release features like sound inspection, 3D fault inspection, and metrology.

Can I use it for solar panel inspection?

Yes, we already have a similar use case in our standard application. We did a benchmark on the industrial standard available on the market and our model is state of art on it.

Can we get the software or how does the licensing work?

This is a standard subscription model. You can get more information if you contact our sales team:

How do I get in contact with FotoNow team?

Best way to get in touch with us is via email.
If you have a general question about our product and want to gain general information, please contact us on
For questions according to sales please contact

Customer Questions:
I have the FotoNow application with iPhone

iPhone-related Questions

How do I update the app?

You get either an update via the internet or we send an API depending on how the iPhone has access to the internet.

I have logged out accidentally and lost my login data.

Contact your assigned project partner.

How can I restart the application?

Like any app on an iPhone: swap from bottom and press slightly. Then suppress the app screen. And start it again.

How can I restart the iPhone?

If access is password protected, you will need the password for phone and SIM-Card too.

How often shall the iPhone be changed?

Due to new hardware updates, to keep delivering the SLA for software and keep delivering a higher performance for devices we recommend changing the phone after 3 years.

What is a test flight?

Testflight is a kind of app store for development, where we publish the release of our apps.

After restart of iPhone and App does the application need to be reconfigured?

Even if you restart the iPhone, the app is still configured.

After updating the iPhone and App does the application need to be reconfigured?

The AI module is still on the app and will reconfigure automatically. The parameters will need to be set back.

SIM card needs to be changed. What needs to be done?

Our solution works with and without SIM-Card. If your solution is working with SIM-Card:
If the app is running on cloud, it will stop working while changing SIM-Card.
If the app is running on edge (most of the time), then you can even change it while APP is running.

How can I manage access restrictions to the iPhone?

Simply by using the guided access function of iPhone.

Does FotoNow have remote access to the phone?

No, due to the security concept.

What functionalities are allowed during the usage of FotoNow app on iPhone? Calendar, Appstore, etc.

This is easily tailored to your needs in a few clicks: from nothing to everything, and password protected.

Still have questions? Contact our team!